When depositing cryptocurrencies into your OKX account from third-party exchanges or non-custodial wallets, you’ll need a deposit address and sometimes a tag/memo, depending on the crypto you’re depositing. Here’s how to locate both during the deposit process.
On the Mobile App
- Open the OKX app and tap Crypto Deposit.
- Select the cryptocurrency and choose the preferred deposit network.
Your Deposit Address and Tag/Memo/Comment (if required) will be displayed.
Note: If the selected crypto requires a tag/memo, you must read and accept the Deposit Reminder before viewing deposit details.
- Use Copy to save both details or Share to send them securely.
On the Web Version
- Log in to your OKX account, navigate to Assets, and select Deposit.
- Choose the cryptocurrency and deposit network.
Your Deposit Address and Tag/Memo/Comment (if applicable) will appear.
Note: Tags/memos are mandatory for certain cryptos. Accept the Deposit Reminder to proceed.
Click Copy to save the details for withdrawal.
Key Reminders
- Double-check: Ensure the withdrawal network on your sending platform matches OKX’s deposit address.
Tag/Memo Rules:
- Required for some cryptos (e.g., XRP, XLM). Omitting it may result in lost funds.
- Not needed for others (e.g., BTC, ETH). The deposit address alone suffices.
- Security: Always verify addresses before confirming transactions.
FAQ
Q: What happens if I forget the tag/memo?
A: Funds may be lost permanently. Contact OKX support immediately with transaction details.
Q: Can I reuse the same deposit address?
A: Yes, but some cryptos generate new addresses for privacy. Check your wallet for updates.
Q: Why isn’t my deposit showing up?
A: Confirm the network matches and allow block confirmations. Delays vary by crypto.
Q: Are tags/memos case-sensitive?
A: Typically, yes. Enter them exactly as provided.
Q: How long do deposits take?
A: From minutes to hours, depending on network congestion.
For seamless deposits, always cross-verify addresses and tags. 👉 Explore OKX’s deposit options to get started safely!