Bybit now offers a self-service recovery option for users who failed to receive deposits due to missing tags/memos. This automated solution processes requests faster than manual customer support review.
👉 Recover missing cryptocurrency deposits instantly
Recommended Solution: Self-Service Recovery
For fastest resolution:
- Visit the self-service recovery portal
- Follow the guided process
- Complete verification steps
Key advantages:
- 24/7 availability
- Typical processing within 1 business day
- Real-time status updates
When Errors Occur
If you encounter error messages during submission:
Common Error Types & Solutions
| Error Type | Solution | Timeframe |
|---|---|---|
| "Deposit issue already resolved" | Contact support via wrong tag form | 3-5 business days |
| Submission failure | Provide screenshots to missing tag form | 5-7 business days |
| System timeout | Retry during off-peak hours | Immediate |
Critical Requirements
TXID Verification
- Must include full 64-character hash
- No blockchain URLs accepted
- Guide to finding correct TXID
Case Classification
| Tier | Amount Threshold | Additional Requirements | |------|-------------------|-------------------------| | 1 | <$1,000 | TXID only | | 2 | $1,000-$99,999 | TXID + $15 new deposit | | 3 | ≥$100,000 | Full KYC verification |
👉 Verify your transaction status now
Verification Process Details
Video Recording Requirements
Must show clearly:
- Login to originating exchange
- Withdrawal history page
- Complete transaction details
- Blockchain explorer link (if available)
New Deposit Requirements (Tiers 2-3)
- Same cryptocurrency type
- Minimum $15 equivalent value
- Correct tag/memo included
- Must show both new and original transactions
Processing Notes
- Fees: 5x standard withdrawal fee deducted
- Minimum: Requests below withdrawal limit won't process
- Time Limit: 75-day maximum lookback period
- Success Rate: Not guaranteed due to possible incorrect crediting
FAQ Section
Q: How long does recovery take?
A: Self-service typically 24 hours; manual review 3-7 business days.
Q: Why was my automated request rejected?
A: Common reasons include incomplete TXID, expired timeframe, or funds already credited elsewhere.
Q: What if I sent to wrong tag?
A: Use the wrong tag form immediately - response time varies by case complexity.
Q: Are recovery fees refundable?
A: No, they cover blockchain investigation costs regardless of outcome.
Q: Can I recover very small amounts?
A: Only if above the minimum withdrawal threshold for the token.