OKX House FAQ: Your Guide to the Ultimate Web3 Shopping Experience

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OKX House revolutionizes retail by merging digital and physical ownership through blockchain technology. This immersive platform offers exclusive merchandise, NFT-backed collectibles, and seamless crypto payments across multiple chains.

Why Choose OKX House?

Digital-Physical Fusion

๐Ÿ‘‰ Discover limited-edition collaborations

Exclusive Benefits

  1. Brand partnerships: Access co-branded items with McLaren and Manchester City
  2. Onchain convenience: Shop using native tokens and stablecoins
  3. Enhanced ownership: Verify authenticity via blockchain-tracked NFTs

Accessing OKX House

Platform Availability

Prerequisite: Your account must be in DEX (web) or Wallet (mobile) ecosystem

Order Process

Step-by-Step Guide

  1. Browse products and select "Add to Cart"
  2. Proceed to checkout
  3. Provide shipping details
  4. Complete crypto payment

Note: Only Web3 wallets are supported for payments

Payment Options

Supported ChainsNative Tokens
EthereumETH
PolygonMATIC
ArbitrumETH
X LayerOKB
OptimismETH
BNB ChainBNB

USDC accepted across all networks

Order Management

Tracking

Policies

๐Ÿ‘‰ Explore our FAQ database

New Arrivals

Customer Support

Contact: [email protected]
Response time: Within 24 business hours

FAQ Section

What makes OKX House different from traditional e-commerce?

OKX House combines physical merchandise with NFT authentication, allowing verifiable ownership and secondary market trading while accepting crypto payments across multiple chains.

Can I pay with fiat currency?

No, OKX House exclusively accepts cryptocurrency payments through supported Web3 wallets.

How do NFT certificates work with physical items?

Each purchased item comes with a unique NFT that serves as proof of authenticity and ownership, enabling you to resell or trade the digital certificate separately.

Are there any geographic restrictions for shipping?

Shipping availability varies by location. Checkout will display available options for your region.

What if my NFT certificate doesn't arrive?

NFTs are typically issued immediately upon purchase. If you don't receive yours within 24 hours, contact customer support with your transaction hash.

Can I gift items purchased from OKX House?

Yes! The recipient will receive both the physical item and its corresponding NFT certificate.

For further questions, our support team at [email protected] is ready to assist you 24/7.