Where to Find Information on Withdrawal Limits, Fees, and Transaction Processing Times?

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You can easily withdraw cash from your OKX account using the withdrawal feature. We offer a variety of local currencies and withdrawal methods depending on your region. To check which options are available to you, log in to your OKX account. Below, we explain how to proceed with cash withdrawals after logging in via the mobile app or website.


In the Mobile App

  1. Navigate to the Portfolio page and select Withdraw.
  2. Choose Withdraw Cash or your local currency.

👉 Learn more about mobile withdrawals


On the Website

  1. Go to the Assets page and click Withdraw.
  2. Select Cash or your local currency.

How to View Supported Currencies and Withdrawal Methods?

To check supported currencies and methods:

  1. Access the Cash Withdrawal section in your account.
  2. Here, you’ll see all supported currencies and available withdrawal options based on your region.

How to Check Processing Fees?

Processing fees cover the costs of financial transactions. We strive to keep these fees low:

You’ll always see the fee when selecting a withdrawal method.

Types of Fees:

  1. Fixed Fees
    A flat fee regardless of withdrawal amount.
    Example: 3 USD per withdrawal.
  2. Percentage Fees
    A percentage of the withdrawal amount.
    Example: 2% of 100 USD = 2 USD.
  3. Percentage + Fixed Fees
    A hybrid of both.
    Example: 1.5% + 1 USD on 200 USD = 3 USD + 1 USD = 4 USD.

The exact fee is shown on the Preview screen before confirmation. Fees are deducted from the withdrawn amount.

👉 Calculate your withdrawal fees


What Are the Withdrawal Limits?

Withdrawal limits define the minimum and maximum amounts you can withdraw per transaction or period (day, week, or month). These limits protect your account and ensure compliance. Factors affecting limits:

Limits are displayed when selecting a method. Click the info (i) icon for details.

Types of Limits:

  1. Minimum Withdrawal

    • Smallest allowed per transaction.
  2. Daily Limit

    • Resets every 24 hours post-transaction.
  3. Weekly Limit

    • Resets 7 days after reaching the limit.
  4. Monthly Limit

    • Resets 30 days after reaching the limit.
  5. Max Withdrawal Count

    • Number of withdrawals allowed per period.

Processing Time

Processing time is the estimated duration for completing a withdrawal. While many methods are instant, some may take up to 5 business days.

The expected time is shown when selecting a method.


FAQ

1. How do I increase my withdrawal limits?

Complete higher verification levels for higher limits.

2. Are withdrawal fees refundable?

No, fees are non-refundable once processed.

3. Why is my withdrawal pending?

Pending transactions may require manual review. Check your email for updates.

4. Can I cancel a withdrawal?

Only if it’s pending. Contact support for assistance.

5. What currencies does OKX support for cash withdrawals?

Supported currencies vary by region. Check your account for options.

6. Where can I track my withdrawal status?

Go to Transaction History in your account.


For further details, explore these resources: