Step-by-Step Guide to Finding Your Deposit Details
When transferring digital assets from other platforms or wallets into OKEx for trading, you'll need to use the deposit function. Each cryptocurrency requires a deposit address, and some additionally require a Tag (also called Memo). Here's how to locate this information:
Mobile App Instructions
- Open the OKEx app and tap [Assets]
- Navigate to the asset page and select [Deposit]
- Search or select your desired cryptocurrency (using XRP as our example)
- Choose your deposit network
- If the network requires a Tag/Memo (typically a numeric string), the system will display a reminder
Tap [I Understand] to view and copy both the:
- Deposit Address
- Tag/Memo
Web Platform Instructions
- Log in to OKEx official website
- Click [Asset Management] → [Deposit] → [Select Currency]
- Search or select your desired cryptocurrency (using XRP as example)
- Choose your deposit network
- If Tag/Memo is required, acknowledge the system reminder
Copy both the:
- Deposit Address
- Tag/Memo
👉 Secure your transactions with OKEx's verified deposit system
Critical Reminders for Successful Deposits
- Always ensure the withdrawal network on your sending platform matches OKEx's deposit network (e.g., both using XRP-Ripple)
Tag requirements vary by cryptocurrency:
- With Tag: Must provide both address AND tag
- Without Tag: Only address required
- Network mismatches or missing tags will result in permanent loss of funds
Transaction Completion Process
After copying OKEx's deposit information:
- Open your source wallet/platform
- Initiate withdrawal/transfer
Paste the copied:
- Deposit address
- Tag (if required)
- Confirm all details and complete transaction
FAQ: Address and Tag Essentials
Q1: Why do some cryptocurrencies require tags?
Tags help exchanges identify your specific account when receiving funds through shared addresses (common with XRP, EOS, etc.).
Q2: What happens if I forget the tag?
Your funds may become unrecoverable. Always double-check tag requirements before transacting.
Q3: How can I verify I'm using the correct network?
Compare network names verbatim between platforms (e.g., "XRP-Ripple" must match exactly).
Q4: Are tags case-sensitive?
Yes. Always copy/paste tags exactly as shown to avoid errors.
Q5: How long do deposits typically take?
Processing times vary by network congestion, but most complete within 2-30 minutes.
👉 Experience seamless deposits with OKEx's user-friendly interface