OKX's User Satisfaction Surveys and related campaigns are governed by these Terms and Conditions ("Terms"). These promotions are offered by the OKX entity applicable to your account under the OKX Terms of Service.
Promotion Overview
- Promotion Period: Specified in individual campaign communications.
- Eligibility: The first X eligible OKX users (as defined per campaign) who complete the survey during the Promotion Period qualify for the reward ("Gift").
- Exclusions: Users from restricted countries/regions (verified via OKX’s policies) may not participate.
👉 Check your eligibility for OKX promotions
Regional Service Providers
Users are serviced by the following entities based on residency:
| Entity | Service Region | Terms Link |
|---|---|---|
| OKCoin Europe LTD | Malta/EU | Terms |
| OKCoin USA Inc. | United States | Terms |
| OKX Australia Pty Ltd | Australia | Terms |
| OKX Bahamas FinTech Co. | Mexico/Bahamas | N/A |
| OKX Middle East Fintech FZE | UAE | Terms |
| OKX Brazil | Brazil | N/A |
| OKX Singapore | Singapore | N/A |
| Aux Cayes FinTech Co. | Other eligible regions | N/A |
Key Conditions
- Trading Fees: Tier-based fees apply. Details available on OKX’s fee schedule.
- Reward Fluctuation: Gift value may vary due to market volatility.
- Verification: Participants must pass OKX’s advanced identity checks.
Limits:
- First-come, first-served (max 100 participants).
- One Gift per recipient.
- Sub-accounts ineligible.
- Taxes/Fees: Recipients bear all associated costs.
- Distribution: Rewards issued within 21 days post-Promotion Period.
Disclaimers
- Not Advice: Surveys/rewards are not financial, legal, or investment advice.
- Risk Disclosure: Crypto assets are volatile; past performance ≠ future results.
- Modifications: OKX reserves rights to amend terms, exclude participants, or cancel promotions without notice.
For full details, review OKX’s Terms of Service and Risk Disclaimer.
© 2025 OKX. All rights reserved.
FAQs
Q1: Who can participate in OKX surveys?
A: Eligible users onboarded with OKX entities, excluding restricted regions.
Q2: How are rewards distributed?
A: Within 21 days after the Promotion Period ends, subject to verification.
Q3: Can sub-accounts claim rewards?
A: No, only primary accounts qualify.
Q4: Are rewards taxable?
A: Yes, recipients are responsible for applicable taxes.
Q5: What if the Gift’s value changes?
A: Rewards are subject to market fluctuations; final value may differ.
Q6: Can OKX cancel the promotion?
A: Yes, OKX reserves the right to modify or terminate promotions at its discretion.