Understanding Deposit and Withdrawal Limits, Fees, and Processing Times
- Cash Withdrawals: Find details on limits, fees, and processing times for cash withdrawals.
- Cash Deposits: Learn about the limits, fees, and processing times for depositing cash.
How to Deposit and Withdraw Funds
USD Transactions
- Depositing USD: Steps to deposit USD via international wire transfer.
- Withdrawing USD: Guide to withdrawing USD using an international wire transfer.
EUR Transactions
- Depositing EUR: How to deposit EUR using a SEPA bank transfer.
Locating Your Deposit Information
- Deposit Address and Tag/Memo: Instructions to find your deposit address and associated tags or memos.
Troubleshooting Common Issues
- Failed Withdrawals: What to do if your withdrawal isn’t successful.
- Uncredited Deposits: Reasons why your deposit hasn’t been credited.
- Delayed Withdrawals: Why your withdrawal hasn’t arrived in your account.
Tracking Your Transactions
- Deposit Progress: How to check the status of your deposit.
- Withdrawal Progress: Steps to track your withdrawal.
Advanced Topics
- Travel Rule FAQ (EEA Region): Common questions about the Travel Rule in the EEA region.
- Zero-Knowledge Proofs: An explanation of zk-STARKs and how they work (V2).
Step-by-Step Guides
- Making a Deposit (Web): Detailed instructions for depositing funds via the web platform.
- Making a Withdrawal (Web): How to withdraw funds using the website.
FAQs
General Questions
👉 What should I do if the other platform didn’t receive my withdrawal?
👉 How can I check the progress of my deposit?
Troubleshooting
- Why hasn’t my deposit been credited?
- Why hasn’t my withdrawal arrived in my account?
Advanced Queries
- What are the common issues with international wire transfers?
- How do I resolve a failed deposit or withdrawal?
This guide ensures you have all the necessary information for seamless transactions. For further assistance, visit our Help Center.
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